IT Helpdesk
- Your staff will be provided with a personalised dedicated line to call us on whenever they require technical assistance.
- Supplementary eTicket & Email support.
- Periodic On-site office visits, ensuring all your staff are satisfied with their systems.
Maintenance & Monitoring
- Backups
- Updates
- Network Resources, Web & Email
- Software Security Status
- Hard Drive Health Status
Complete Asset Management
- Network Equipment (Modems, Routers, Switches & Security Devices)
- Servers
- Desktops, Laptops & Mobile devices
- Boardroom Equipment
- Networked Printers, Scanners & Fax.
Phone Systems
- Traditional & VOIP Hybrid systems
- Voicemail to email
- Multi-Office Support & Remote handsets
- Professionally recorded menu prompts
- Reduced call costs (VOIP for outgoing lines)
Multi-Site Office Support & Remote Workers
- Head office/server equipment in QLD? We can manage your remote office/workers anywhere else in the world.
Security
- Secure your remote workers, we can setup two factor authentication.
Networking – Wired & Wireless
- Office fit-out advice
- Network Security devices/Advanced firewalls
- Guest WiFi access (Hotel ticketing)
Hardware Specialists
- Custom Built Servers & Desktops
- High quality hardware
- Best performance per $